Interruption of Services on mySSA

Incident Report for SSA Web Services

Resolved

We experienced a disruption in service which impacted access to mySSA. The disruption was caused by excessive logging activity which overwhelmed infrastructure responsible for application endpoint management. Our technical teams took immediate action to fully restore service. We apologize for the inconvenience this disruption may have caused.

Thank you for your understanding and continued trust as we work to ensure that such issues are minimized in the future.

Posted Mar 31, 2025 - 12:00 EDT