Interruption of Services on my Social Security Webapp

Incident Report for SSA Web Services

Resolved

On Saturday, August 15th, beginning at 9:40 AM (ET), SSA experienced a recurrence of the connectivity issue that impacted user’s ability to successfully log in to the my Social Security Webapp until approximately 11:04 AM (ET). Services were restored once the connectivity issue was resolved.

We apologize for any inconvenience this event may have caused.

Posted Aug 15, 2026 - 09:40 EDT